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  SELF SERVICE APPLICATIONS     CITRIX REMOTE ACCESS  
Password Unlock / Reset Self Service Password Reset :
Unlock and Reset Password

>> user manual (2mb)
Citrix BDC Citrix from BDC:
(Only Authorised User)

For MISC Portal, E-Biz, Service Desk, Insurance System, Mahrina (Danoas), SAP,  Amos, Dataloy

>> user manual (2mb)
Portal2 MISC portal:
Access Corporate portal/KMC

*Login using your outlook ID
Please use SSL VPN or Virtual Desktop to access Ebiz


>> Portal governance & guideline
Citrix Dayabumi Citrix from Dayabumi:
(Only Authorised User)

For MISC Portal, E-Biz, Service Desk, Insurance System, Mahrina (Danaos), SAP,  Amos, Dataloy

>> user manual (2mb)
ICT Service Desk

ICT Service Desk:
Log incident or create change order

*Login using your outlook ID

>> user manual (2mb)

Service Desk Videos. To download, right click on the link and "Save target as.."

>> Introduction to MISC New Service Desk (2.5mb)

>> How to Create Incident Request (2mb)

>> How to Create Service Request (2mb)

SSL VPN Access SSL VPN Access :
(All employees)


>> User Manual
  FSSC AP Workflow

FSSC AP Workflow

*Login using your outlook ID

  Virtual Desktop Virtual Desktop :
(All employees)

>> User Manual
  SAP PO Approval

SAP PR/PO Approval

*Login using your outlook ID

*User Guide is available within the Application.

  Email Access MISC Email via:
1 - Outlook Web Access :
>> user manual (2mb)
2 - Outlook Anywhere :
     (for MISC Notebook User Only)
>> user manual (2mb)
>> FAQ (2mb)
  EPI Online

EPI Online System for HSE Users

*Login using your outlook ID

  Email on your smartphone Access MISC Email on your Smartphone
1- Apple iPhone:
>> user manual (1mb)
2-  Windows Mobile Phone:
>> user manual (1mb)
3- BlackBerry:
>> user manual (1mb)
  Employee Self Service

Employee Self Service (ESS System)

*Login using your outlook ID

*User Guide is available in the Application.